Made To Order
Do you accept special requests for my order?
How do I send in my fabric?
How long does the ‘Made To Order’ service take?
What are buckwheat hulls?
What fabrics can I send in?
What is ‘Made To Order’?
What is biodegradable polyester?
Ready Made
How long does the ‘Ready Made’ order take?
What are buckwheat hulls?
What is ‘Ready Made’?
What is biodegradable polyester?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you accept international orders and ship outside of the United States?
What is the return policy?
Needle Happy Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?